Policies

At XO Game B2B (third-party between customer and supplier), we offer worldwide shipping.

Estimated delivery times are as follows:

United States: 8 to 10 business days

United Kingdom: 4 to 7 business days

Delivery times may vary depending on the destination and external factors. We strive to provide the best service and fastest shipping possible.

At XO Game B2B (third-party between customer and supplier), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

Personal information you provide during registration or purchase (such as name, email address, phone number, shipping).

2. How We Use Your Information

To process and fulfill your orders.

To communicate with you regarding your orders, promotions, and updates.

To improve our website, products, and services.

To protect against fraud and ensure security.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our store, fulfilling orders, or conducting business, under strict confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Our Return Policy:

Our B2B (third-party between customer and supplier) store allows returns of purchases and orders that:

✅ Do not match what was shown on our website

✅ Do not match the product description

✅ Are broken, damaged, or do not function as shown on our website

Our B2B (third-party between customer and supplier) store does not allow returns of purchases and orders that:

❌ Are identical to what was shown on our website

❌ Are identical to the product description

❌ Are not broken, damaged, or faulty as shown on our website

❌ Are used after the customer was initially satisfied with the product

❌ Are incomplete due to the customer’s own actions after delivery